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We arrived late and someone was there to greet us promptly. We had not been there for 4 years, attending the spoon river drive, and we were amazed at the improvements to the rooms and the facility. Thumbs up to the friendly staff, management and security of the facility. We made advanced reservations for next year.
Janet-October 2016, Via Booking.com
I had stayed here in the past, and knew the building, etc. was nice. I’d heard that the other motels in Canton possibly were not quite up to snuff. Therefore, I chose to forego the points I could gained from a major travel “club” and checked into the Heritage Grand Inn. The new ownership/management people have done a very good job of “sprucing up” the facility. The staff was extremely courteous and helpful. The room was clean, large, and well-furnished. Sleeping was quite comfortable. The breakfast area was well stocked. I will absolutely stay there next time I’m in need of a room in the Canton area.
USAF-refueler, Via Tripadvisor
The hotel was very clean, beds comfortable and the staff went above and beyond to make our stay wonderful. We have stayed at about every hotel in the area as we frequently visit family and friends and Heritage is by far the best quality for the price. My family and I will be staying here again.
Autumn H, Via Tripadvisor
We have stayed here in the past and it was alright. However as new owner has upgraded security with new locks and cameras. Front desk attendant was very helpful. He met us at the back door to assist us. He called our room within minutes of us settling in to see if we needed anything else.
Richard K, Via Tripadvisor
Stay here for a night on my route to Iowa city. I was truly amazed by the service I’ve received from the moment I entered to the hotel lobby. Great room service, commendable hospitality, friendly staff and no to forget about the breakfast they offered. Next stay at Heritage Grand is for sure! Keep it up guys 🙂
John B, Via Tripadvisor
I have stayed at this place 5 or 6 times over the last few months and I never have had a bad experience. Manager is great and he always makes sure that your stay is comfortable. He even called my room once to see if I wanted breakfast to be set earlier than normal. Rooms are clean and they have free WiFi.
Raul G, Via Tripadvisor
This is the 3rd time I have stayed at the Heritage Grand Inn and every time has been wonderful. The owners, management and staff are courteous and accommodating. The rooms are clean and affordable. Special touches are a complimentary snack bag upon check in and a courtesy call shortly thereafter to make sure your room is satisfactory and to let them know if you need anything further. Coin laundry is available on site, as well as, pop and snack machines and an ATM. There is also a complimentary breakfast with a wide variety of choices, including a Belgian Waffle maker!! Yum!
Siren17, Via Tripadvisor
The Heritage Grand Inn was recommended to me by the locals as the company I work for is doing business in town. Rates are good, and I have stayed numerous times over the last few months. We don’t always know for sure when we have to come to town and have called on the way to reserve a room for even when coming in at midnight.
Staff is great and very accommodating, rooms are clean and beds are comfortable, very nice place to stay!
Tim M. , Via Yelp.com
We have stayed here for years to visit my grandfather. It has seen a lot of great improvements with the new management, and our most recent stay leaving today was wonderful. The rooms are clean and spacious, the staff enthusiastic to ensure you have a great stay, and the breakfast with the waffle maker is my nieces favorite part. We will be back again in October!
annabele18, via Tripadvisor
Great rate, in town for work. Freindly staff and cookies at front desk. Nice big rooms,worth the drive to get away from the crowded Peoria area which is always booked.
Justin Wollenburg, Via Facebook
I give this hotel a 10 . The new owners are amazing so friendly. The staff are awesome. Very clean. had no issues. I would advise anyone staying in Canton. stay here. best hotel in Canton. thank u to all the staff for making our stay so welcoming. u are awesome
Julia Rilea, via Facebook
“My stay was peaceful. Complementary Breakfast in the morning plenty of restaurants near by”.
Arsinest Kaos , via Facebook
Beautiful location with nice arrangement… Love it…
Comfortable, clean room and bathroom. Lobby was clean and the desk help was very pleasant and helpful, including the owner. […] I will definitely stay again when in Canton area.
[…] Over all, if I was in the area and needed a room again this would be my first stop.
“Cleanest and Best value in town”
I had the pleasure of meeting the new owners and they were so very friendly and accommodating. I needed a long term residence and compared all options in Canton and the surrounding area. This was by far the cleanest, nicest staff and best value.
Kurt O, via Tripadvisor
“Clean and friendly ”
Stayed over thanksgiving and had a very positive experience, it’s not fancy but is a good value. The room was clean and the bed was comfortable. The room also had a good sized mini fridge which was nice. All of the staff was friendly and mentioned they were working on some upgrades coming soon as well. I would definitely use this hotel again.
JBloechl, via Tripadvisor
“Better than expected”
After reading all the bad reviews and then saw where there were new owners, we were skeptical. We arrived in the late evening and the lobby was quiet and very clean. We voiced our concerns to the desk clerk and he let us see the room before we agreed to the stay.
At around $60-$70 a night we did not expect 5 star accomadations. The room was very clean with a microwave, refrigerator, and a flat screen TV. We met the owner the next morning and he was very friendly and made sure all was ok and we didn’t need anything. He said they had recently purchased the property and were upgrading with more to come. We stayed 5 nights and the staff was just as friendly on the last night as the first.
They have the same basic continental breakfast as most other chains and I agree with the other reviews, the waffles are very good. The dining area is large and was always clean and organized.
The free Wi-Fi service was strong during the stay and it was always on. There is also onsite laundry facilities if needed.
The only negative I have is the shower pressure was very weak and could use adjustment. A few onsite exercise machines would have been a plus.
Overall it was a positive experience with few complaints. As long as the improvements continue, we will stay here again when visiting Canton.
Jack W, via Tripadvisor
“Wow what a change! ”
From the entrance to the room you can tell all the changes the new owner has made! No smoking in hotel anymore! That’s great for me as I do not smoke and hate the smell! And I don’t know what’s in the waffle mix but definitely try one they are awesome! Seems this hotel is finally getting the upgrades it’s been needing!
Jay M, via Tripadvisor
“Very nice and reasonable”
This hotel was a great place because of the friendly owners and a very nice and clean room and a a good breakfast. I enjoy smoke free hotels. They have done a great job in the rehab of this hotel. Great rates!!!
Clair M, via Tripadvisor